Marketplaces
experience
Plank teams have built marketplace infrastructure including seller onboarding, semantic search, dynamic pricing, and split-payment checkout. We’ve delivered ML-powered catalog validation, logistics tracking, and LLM-based content moderation, all backed by real-time analytics and trust systems.
Seller Onboarding and Catalog Management
- Build onboarding flows with KYC, compliance checks, and guided listing tools.
- Design catalog systems that support structured and unstructured product data, versioning, and rich media uploads.
- Automate taxonomy mapping, duplicate detection, and quality scoring with ML-based validation.
Search, Discovery, and Recommendations
- Implement semantic search, filters, and personalization layers powered by embeddings and user behavior.
- Support trending, similar item, and bundle recommendations using collaborative and content-based models.
- Optimize ranking algorithms for engagement, conversion, and merchant fairness.
Order Management and Transaction Infrastructure
- Enable complex checkout flows with split payments, partial fulfillment, and multiple delivery options.
- Integrate with PSPs, wallets, and fraud systems for secure, compliant transactions.
- Handle state machines for order, refund, cancellation, and dispute resolution.
Pricing, Incentives, and Dynamic Promotions
- Build rule engines and A/B testing frameworks for pricing strategies, discounts, and flash sales.
- Personalize promotions using segmentation, behavioral triggers, and real-time inventory signals.
- Support merchant tools for offer management, sponsorships, and ad bidding.
Fulfillment, Logistics, and SLA Management
- Track first- and third-party fulfillment across warehouses, drop-shippers, and local vendors.
- Automate shipping label generation, delivery slotting, and last-mile coordination.
- Monitor SLA performance and trigger compensations, alerts, or escalations.
Analytics, Moderation, and Trust Systems
- Provide dashboards for sellers, buyers, and ops teams to track performance, feedback, and behavior.
- Build moderation pipelines for listings, reviews, and messaging using LLMs and rules engines.
- Implement reputation systems, identity verification, and fraud detection to ensure trust and safety.
Engineers we’ve worked with
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