Insurance
experience
Plank teams have built insurance systems for quoting, underwriting, claims triage, and self-service apps. We’ve delivered agent tools, compliance workflows, and real-time data pipelines to support automation, analytics, and regulatory reporting.
Policy Quoting and Underwriting Automation
- Build engines to generate real-time quotes based on structured inputs, risk models, and regulatory constraints.
- Integrate third-party data (e.g., credit, driving behavior, property records) to enhance underwriting decisions.
- Support configurable product templates and rule-based pricing for P&C, health, life, and specialty insurance.
Claims Intake, Triage, and Processing
- Design omni-channel claims intake via forms, APIs, chat, and voice.
- Use AI to auto-classify claims, flag potential fraud, and route to appropriate adjusters or fast-track lanes.
- Automate document extraction, image analysis, and payout workflows with structured rules and ML.
Customer Engagement and Self-Service Tools
- Develop mobile and web apps for policy management, coverage explanations, and billing.
- Build virtual agents to guide users through claims, renewals, and policy changes.
- Personalize messaging and retention campaigns based on life events, usage patterns, and segmentation.
Agent and Broker Platforms
- Provide CRMs, quoting tools, and commission tracking for independent agents and agency teams.
- Enable digital application workflows, real-time approvals, and cross-sell suggestions.
- Deliver white-labeled portals with customizable product catalogs and branding.
Compliance, Rating, and Regulatory Reporting
- Maintain audit trails and versioning for policy changes, pricing logic, and claims decisions.
- Automate filing preparation for state regulators, rate bureau compliance, and actuarial submissions.
- Enforce jurisdiction-specific constraints and timelines via rule engines and alerts.
Core Infrastructure and Data Pipelines
- Unify data across policy, claims, CRM, and billing systems into clean, queryable lakes.
- Use event-driven architecture to support real-time processing and downstream analytics.
- Ensure high availability, data privacy, and SOC 2/GDPR compliance across infrastructure.
Engineers we’ve worked with
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